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Areas of Expertise

Select Applications Skills

  • Application architecture
  • Application development
  • Application management
  • Analytics
  • Business analysis
  • Business intelligence
  • Big Data
  • Business process improvement
  • Cloud computing
    • SaaS
    • Public, private, hybrid
  • Customer relationship management (CRM)
  • Data architecture
  • Data governance quality
  • Data warehousing
  • EDI
  • Enterprise analytics and reporting
  • Enterprise resource planning (ERP)
  • Information architecture
  • Information management
  • Integration management and middleware development
  • IT project management
  • Mobility
  • QA and software testing
  • Security
  • System design
  • Web/e-commerce

Select Technologies

  • IBM API Connect
  • PHP
  • Business Objects, BOBJ, BODS
  • COBOL CICS DB2
  • Cloud (AWS, Azure) and Big Data (Pig, Hive, Cassandra, Hadoop)
  • Databases (Oracle, MS SQL, Open Source)
  • Functional languages (Scala, Clojure)
  • Hadoop

Security

  • IBM Security Identity & Access Manager
  • QRadar
  • BigFix

Analytics

  • Analytics & Data Management
  • Watson Analytics
    • Cognos Analytics
    • SPSS Modelor
    • IBM DB2
  • Cloud
    • IBM Blue Mix
    • IBM Datastage
    • IBM Master Data Management

Engineering/Design

  • Carrier core network
  • Capacity planning
  • RF design
  • Transport/backhaul
  • Digital video
  • Outside plant
  • Circuit design

Select Technologies

  • CDMA/EVDO
  • Enterprise solutions
  • Fixed/Cable – ADSL, FTTx, HFC
  • GSM/UMTS/HSPA
  • LTE/WiMax/802.xx
  • Security
  • Maintenance
    • Network monitoring
    • Provisioning

Installation

  • Cell site / BTS
  • Small cell / DAS
  • Central office/switch
  • CATV head-end
  • Drive testing
  • RF optimization
  • Structure cabling (e.g., technicians, pullers)
  • Security/fire systems

Maintenance

  • Network monitoring
  • Provisioning
  • CATV head-end
  • Cell site / BTS
  • Central office/switch
  • Enterprise/voice systems
  • Outside plant systems
  • Security/fire systems

Select Infrastructure Skills

  • Cloud computing
  • Data center
    • Administration
    • Engineering
    • Server and storage architecture
  • Information security
    • Engineering
    • Operations
    • Security governance
  • IT Service Management and ITIL®
  • Network infrastructure
    • Administration
    • Engineering
    • LAN/WAN network
    • Voice
    • Network operations center (NOC)
  • Project management
    • Business analysts
    • Coordinators
    • Managers

Select Technologies

  • Amazon Web Services
  • IBM Softlayer*
  • Avaya
  • Azure
  • Check Point
  • Cisco
  • Citrix
  • Database
  • EMC
  • Exchange
  • Juniper
  • Linux
  • Microsoft
  • NetApp
  • Security
  • UNIX
  • VMware

Business Services Group

  • Administrative Support
  • Accounting/Bookkeeping
  • Clerical/Receptionist
  • Corporate Receptionists
  • Data Entry Operators
  • Executive Support
  • Finance
  • General Office Clerks
  • Human Resources
  • Legal Secretaries
  • Marketing Representatives
  • Project Management
  • Sales and Marketing Associates

Customer Contact Group

  • Contact Center Representatives
  • Contact Center Managers
  • Customer Service
  • Email Support
  • Eligibility Specialists
  • Inbound/Outbound Sales
  • Held Desk
  • Marketing Researchers
  • Technical Support
  • Voice-Over IP

Logistics Solutions Group

  • Data Entry
  • Dispatcher
  • Inventory Clerk
  • Mail Clerk
  • Material Handler
  • Picker/Packer
  • Scheduler
  • Shipping/Receiving Clerk
  • Stock Clerk
  • Tagger
  • Verifier