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      Areas of Expertise

      Select Applications Skills

      • Application architecture
      • Application development
      • Application management
      • Analytics
      • Business analysis
      • Business intelligence
      • Big Data
      • Business process improvement
      • Cloud computing
        • SaaS
        • Public, private, hybrid
      • Customer relationship management (CRM)
      • Data architecture
      • Data governance quality
      • Data warehousing
      • EDI
      • Enterprise analytics and reporting
      • Enterprise resource planning (ERP)
      • Information architecture
      • Information management
      • Integration management and middleware development
      • IT project management
      • Mobility
      • QA and software testing
      • Security
      • System design
      • Web/e-commerce

      Select Technologies

      • IBM API Connect
      • PHP
      • Business Objects, BOBJ, BODS
      • COBOL CICS DB2
      • Cloud (AWS, Azure) and Big Data (Pig, Hive, Cassandra, Hadoop)
      • Databases (Oracle, MS SQL, Open Source)
      • Functional languages (Scala, Clojure)
      • Hadoop

      Security

      • IBM Security Identity & Access Manager
      • QRadar
      • BigFix

      Analytics

      • Analytics & Data Management
      • Watson Analytics
        • Cognos Analytics
        • SPSS Modelor
        • IBM DB2
      • Cloud
        • IBM Blue Mix
        • IBM Datastage
        • IBM Master Data Management

      Engineering/Design

      • Carrier core network
      • Capacity planning
      • RF design
      • Transport/backhaul
      • Digital video
      • Outside plant
      • Circuit design

      Select Technologies

      • CDMA/EVDO
      • Enterprise solutions
      • Fixed/Cable – ADSL, FTTx, HFC
      • GSM/UMTS/HSPA
      • LTE/WiMax/802.xx
      • Security
      • Maintenance
        • Network monitoring
        • Provisioning

      Installation

      • Cell site / BTS
      • Small cell / DAS
      • Central office/switch
      • CATV head-end
      • Drive testing
      • RF optimization
      • Structure cabling (e.g., technicians, pullers)
      • Security/fire systems

      Maintenance

      • Network monitoring
      • Provisioning
      • CATV head-end
      • Cell site / BTS
      • Central office/switch
      • Enterprise/voice systems
      • Outside plant systems
      • Security/fire systems

      Select Infrastructure Skills

      • Cloud computing
      • Data center
        • Administration
        • Engineering
        • Server and storage architecture
      • Information security
        • Engineering
        • Operations
        • Security governance
      • IT Service Management and ITIL®
      • Network infrastructure
        • Administration
        • Engineering
        • LAN/WAN network
        • Voice
        • Network operations center (NOC)
      • Project management
        • Business analysts
        • Coordinators
        • Managers

      Select Technologies

      • Amazon Web Services
      • IBM Softlayer*
      • Avaya
      • Azure
      • Check Point
      • Cisco
      • Citrix
      • Database
      • EMC
      • Exchange
      • Juniper
      • Linux
      • Microsoft
      • NetApp
      • Security
      • UNIX
      • VMware

      Business Services Group

      • Administrative Support
      • Accounting/Bookkeeping
      • Clerical/Receptionist
      • Corporate Receptionists
      • Data Entry Operators
      • Executive Support
      • Finance
      • General Office Clerks
      • Human Resources
      • Legal Secretaries
      • Marketing Representatives
      • Project Management
      • Sales and Marketing Associates

      Customer Contact Group

      • Contact Center Representatives
      • Contact Center Managers
      • Customer Service
      • Email Support
      • Eligibility Specialists
      • Inbound/Outbound Sales
      • Held Desk
      • Marketing Researchers
      • Technical Support
      • Voice-Over IP

      Logistics Solutions Group

      • Data Entry
      • Dispatcher
      • Inventory Clerk
      • Mail Clerk
      • Material Handler
      • Picker/Packer
      • Scheduler
      • Shipping/Receiving Clerk
      • Stock Clerk
      • Tagger
      • Verifier